Information We Collect

We collect the following categories of personal data:

 

a. Personal Information Provided by You

• Name

• Billing and shipping address

• Email address

• Phone number

• Order details and purchase history

 

b. Payment Information

Payments are processed securely by PayPal and credit card processors.
We do not store or have access to your full payment card details.

 

c. Automatically Collected Data

When visiting our site, hosted on Wix, the following may be collected automatically:

• IP address

• Browser type and device information

• Pages viewed and time spent on the site

• Cookies and tracking technologies

• Log files and analytic data

 

d. Information Shared for Dropshipping Fulfillment

To fulfill your orders, we may share:

• Your name

• Shipping address

• Contact information
  with our trusted third-party dropshipping suppliers.

 

3. How We Use Your Personal Data

We use your data to:

• Process and deliver orders

• Communicate with you about purchases, support, and updates

• Improve our website, services, and customer experience

• Manage payments and prevent fraud

• Comply with legal obligations

• Provide personalized content or advertising (where permitted)

 

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Enable essential site functions

• Analyze performance and traffic

• Personalize shopping experience

You may disable cookies through your browser settings, though some features may not work properly.

Wix may also place cookies according to its platform-wide practices.

 

5. Third-Party Service Providers

We share personal data only with trusted partners who perform services on our behalf, including:

 

a. Dropshipping Suppliers

Receive necessary shipping information to fulfill your order.

 

b. Payment Processors

• PayPal

• Credit card gateways
  These providers handle payment information securely and independently.

 

c. Website & Analytics

• Wix (site hosting, security, analytics)

• Any installed analytics tools (e.g., Wix Analytics)

These parties process personal data as required to perform their services.

 

6. Legal Basis for Processing (GDPR)

For EU customers, we process personal data under the following legal bases:

• Contract necessity: To fulfill your orders

• Legitimate interest: Site performance, security, fraud prevention

• Consent: For marketing, analytics, or cookies (when required)

• Legal obligation: Record keeping, tax, and regulatory compliance

 

7. Data Retention

We retain personal data only as long as necessary for:

• Fulfilling your orders

• Meeting legal, tax, and accounting requirements

• Resolving disputes

• Enforcing agreements

Generally, order-related data is kept for 3–7 years, depending on legal requirements.

 

8. International Data Transfers

Because NovaTech is based in the United States and uses global service providers (such as Wix and PayPal), your data may be transferred outside the EU.

Where applicable, we rely on:

• Standard Contractual Clauses (SCCs)

• Provider certifications

• Other GDPR-compliant safeguards

to ensure adequate protection of your information.

 

9. Your Rights Under GDPR

If you are located in the EU/EEA, you have the following rights:

• Right to Access – Request a copy of your personal data.

• Right to Rectification – Correct inaccurate or incomplete data.

• Right to Erasure – Request deletion of your data (under certain conditions).

• Right to Restrict Processing – Limit how your data is used.

• Right to Data Portability – Receive your data in a transferable format.

• Right to Object – Object to processing based on legitimate interests or marketing.

• Right to Withdraw Consent – For any processing based on consent.

To exercise these rights, contact us at teamnovatech@gmail.com.

 

10. Right to Lodge a Complaint

EU/EEA customers have the right to lodge a complaint with their local supervisory authority if they believe their data is being mishandled.

A list of supervisory authorities can be found here:
https://edpb.europa.eu/about-edpb/about-edpb/members_en

 

11. Children’s Privacy

Our site is not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.

 

13. Contact Us

For privacy-related questions, data access requests, or GDPR inquiries, contact us at:

NovaTech
Email: teamnovatech@gmail.com
United States

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